The Garam Group Blog
Stay current on new technology and business practices
9 Powerful Voicemail Messages
Steal These 9 Voicemail Messages for Your Business Today Voicemail messages are an integral part of any business’s phone system. They give a consistent way for your company to positively interact and inform both current customers and potential ones – even when no one answers. Plus, having a solid foundation of refined and intentional messages
Improve Customer Retention with Text Alerts for Your Small Business
Texting, or SMS, has gone from a neat feature on cell phones to a vital aspect of communication in just 25 years. Businesses are quickly adopting texts as a core aspect of how they communicate with their customers. But just texting isn’t enough. Businesses can easily alienate their customers by not using text correctly. Texts,
7 Mistakes to Avoid When Relocating Your Business
Moving a business is part excitement, part anxiety. Usually, a business relocates for growth, expansion, or a significant change. Exciting. But then comes the anxiety. Costs of moving. Frustrations when things go wrong. Fear of losing customers. Luckily, a lot of businesses have moved, allowing us to see what works, what doesn’t, and how we
10 Ways to Improve Company Communication Internally
So much relies on the healthy internal communication of a company. Companies with clear and accessible communication channels are better equipped to solve problems, have more engaged and knowledgeable staff, and allow employees to achieve more and grow. While some companies just seem to have it, others don’t. But this isn’t something that you’re either
How SD-WAN Can Fix Your VoIP Problems
Many businesses trying to modernize and “future-proof” their phone systems turn to VoIP and expect all their communication problems to disappear. VoIP has a ton of undeniable benefits but to say that it is without any problems at all would be dishonest. When a VoIP phone system works as it should, a business has a
Phishing Scam – Do you know how to spot a phishing scam?
Cyber Phishing – How do you spot a phishing scam? There are some simple ways to stay aware and stay safe when it comes to phishing scams. By looking closely at an email you can spot the most common indicators of a phishing email. Things like misspellings, checking the “From” email address and verifying
VoIP vs. Landline Phone Systems – Which is Right for Your Business?
Phone communication systems are a crucial part of any business. Those that are considering making a change have a lot to consider when looking at VoIP phone systems vs. landline phone systems. While more and more businesses are transitioning to VoIP from Analog, it’s still important to look at them critically to know which is
Upgrade Your Phone System With VoIP And Save
The modern consumer is vastly different from the average consumer just 20 years ago. They expect a lot and, when they don’t get it, they have a lot of other options they’re more than happy to explore. This is a growing trend – consumers keep expecting clearer, easier-to-use communication even from small or mom-and-pop businesses.
How to Use Track Changes in Word to Improve Document Collaboration
Microsoft Word has a very useful feature called Track Changes which allows you to show any markups, edits, changes, or comments made to a document. While this feature has long been part of Word, I find many people don’t know about it or understand how to use it. In this post, I’ll teach you how
