Testimonials
We’ve Helped Over 100 Small Businesses Bring Their IT to a Hum…
We love our clients and they appreciate us
We don't just "work with clients" we create relationships. We are proud of the fact that we have never lost a client. Here's what some of our clients say about us . . .
Garam Group is a great company to work with. We wanted to update our phone system so we called them. Michelle was very knowledgeable with their products and explained how everything works flawlessly. She listened to our needs and provided solutions that fit our company. We felt no pressure from them to purchase. Once we decided to hire Garam Group, the install and transfer was seamless. Kevin and Sebastian walked us through everything, answered all of our questions, and made sure we knew how everything worked before they left. A few days later when we wanted to change a few things, Sebastian worked tirelessly to make sure we had what we wanted. Great company!
Susan Napierala
New York
I switched my company's phone system to the Garam Group a few months ago. Michelle met with me and my staff a few times before and during the switch. I cannot express how amazing this woman is. They helped ensure the process went smoothly. I have worked with Caleb and Sebastian since, and they both have been incredible. They know their stuff and are always hard at work to help the clients. Highly recommend this company!
Kelly Virag
Logistics & Supply Chain
The Garam Group is a pleasure to have as our phone provider. Michelle S. was professional, pleasant, accommodating and informative when providing all the information prior to our decision making of our new provider. Caleb was also professional, pleasant and informative when installing our new system. Sebastian has been amazing, professional, pleasant, patient, not to mention above and beyond accommodating with some glitches we have had with one of our lines. He made no judgement when I was clearly less than tech savvy. Thank you all at the Garam Group!
Kimmy Hunold
Motor Vehicle Manufacturing
We had a fantastic experience! Michelle was instrumental in helping us figure out what to keep and what to migrate in our phone system. After our previous provider failed to offer support when we needed it, we chose to go with a local company. Caleb and Alex handled the installation and transfer, ensuring everything was set up exactly how we wanted. We did encounter a minor issue with an external text provider, which was beyond our control, but Caleb took the initiative to contact the vendor directly, resolving the problem quickly.
Peter Carolin
Brinson Marine
We recently switched our business VoIP phone system to The Garam Group. Michelle S. was very professional in coordinating the overall plan for the switch. Engineers Kevin B. and Caleb F. were incredibly helpful from initial training to final set-up/install. Everyone on their team is attentive to your needs and works quickly to get them accomplished in a timely manner. Additionally, the mobile app has been working great! I would definitely recommend contacting The Garam Group for your VoIP phone system needs.
Charles DiCosimo
New York
Outstanding customer service! Helpdesk Engineer's Sebastian and David are extremely professional, friendly, resolve your issue/request quickly, and follow up to make sure your issue/request has been fulfilled.
Lorraine Sanders
New York
I cannot utilize enough glowing adjectives to adequately describe the staff at The Garam Group. Whenever there's an issue and our phone or computer wants to go on strike, I can always count on Artemiy, Matt, and Sebastian to reply quickly with a help ticket. And when I place a call, hearing Heidi's friendly voice is guaranteed to put one at ease. I highly recommend Garam for your IT needs!
Jason Kinsey
New York
We have been with The Garam Group for a month now and have had the BEST service-we ask a million questions and our original configuration needed to be changed multiple times and The Garam Group responds INSTANTLY and with patience and explanations that are relatable!! THANK YOU, The Garam Group, for making this change seamless!
Jacquie Kelly
New York
The Garam Group is awesome! If you are looking for a company to take care of your IT needs these are the folks for you. Not only are they knowledgeable but they are clearly happy doing what they do and working for the company. This speaks volumes in today’s day and age. And don’t worry about that problem that is only fixed while the tech is there and then the minute they disappear it reappears - these folks don’t disappear. Their follow up is tremendous and you know they have your back! My tech Nathan even came to my location when one of my computers that he had worked on wouldn’t print although he made the same fix to both machines! You can’t ask for anything more from a company. When the staff feels a sense of pride and ownership you can sense it as a customer.
Antonietta Clemente
New York
