IT Services for Central New York Businesses:

How Much Longer Are You Going To Put Up With Your IT Service Provider's Poor Service, Lack Of Response, And Arrogant Attitude Before You Fire Them?

Give us a call and let us show you what fast, friendly and highly-responsive outsourced IT services should be for your small to medium business: 315-473-9600

Garam Group Leadership Team

The Garam Group Team

Call Us Today At 315-473-9600

4 Reasons to Choose The Garam Group to Support Your Computer Network

1

We Respond Within 5 Minutes Or Less. The average amount of time it takes for one of our clients to get on the phone with a technician who can start working on resolving their problem is 3.5 minutes. We know you're busy and have made a sincere commitment to making sure your computer problems get fixed FAST. And since most repairs can be done remotely using our secure management tools, you don't have to wait around for a technician to show up.

2

100% No-Small-Print Satisfaction Guarantee. Quite simply, if you are not happy with our work, we'll do whatever it takes to make it right to YOUR standards without charging you for it. And if we can't make it right, the service is free.

3

No Geek-Speak. You deserve to get answers to your questions in PLAIN ENGLISH, not in confusing technical terms. Our technicians will also not talk down to you or make you feel stupid because you don't understand how all this "technology" works. That's our job!

4

Peace Of Mind. Because we monitor all of our clients' networks 24/7/365, you never have to worry that a virus has spread, a hacker has broken in or a backup has failed to perform. We watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your customers and running your business, not on your IT systems, security and backups.

See what other business owners are saying about us…

We are in a very exciting time in our company with expansion and taking on new opportunities! Our staff needed IT support and phones that could keep pace with our changing environment. These changes do not overwhelm Garam, which has helped us to stay proactive instead of reactive with our decision-making. Creating a process where my staff can connect and resolve IT things quickly has been a game changer for us. We like working with the team at Garam, they take the time to tailor their solutions to our unique requirements rather than offering one-size-fits-all suggestions. Their team also possesses a wide range and deep knowledge of technologies and trends, ensuring that we stay ahead in a rapidly evolving IT landscape. We have acquired many entities along the way, and at every turn Garam has been right there with us. Choosing The Garam Group means you are not just getting an IT service provider; you are gaining a strategic partner who will contribute to your company's growth and success by ensuring your technology infrastructure is robust, efficient, and future-proof.

Joe Verdi Owner & Operator
A-Verdi Storage Containers

While preparing to move to a new facility, we needed guidance from a team we could trust. I love being able to call when we have an issue or even submit a helpdesk ticket, and someone promptly takes care of whatever it is we need. From beginning to end, we are always in the loop. The communication has been outstanding. It’s not often you find a company that you can ask, “What do we need to know?” since we are not in the IT industry. We want to use tools to optimize patient experience, and Garam helps us stay forward focused to provide the best! If you are looking for exceptional customer service and technical support, go with The Garam Group and keep business local!

Chris Meyer Billing Manager
Cicero Family Eye Care

We unfortunately were dissatisfied with our previous vendor and resolute that we needed something better. The search to finding a local service that would coordinate around our academic schedule to make the change felt daunting at first. The transition from our old system to Garam's system was seamless. We have not experienced any problems with calls or equipment. The biggest difference though, is that Garam knows how to communicate with people. They don't get all technical, yet they know what questions to ask, and they are quick to respond to our every request. Their technical experience helps them solve every problem we are faced with. On top of all of that, they are truly genuine people and treat you like family. We couldn’t ask for a better fit for our school!

Cynthia Johnson Office Manager
Jowonio School

Not Ready To Call Us Just Yet?

If so, we would at least like to give you a copy of our recently published report, The Central New York Business Owner's Guide To IT Support Services And Fees.

Even if you aren’t ready to make a change right now, this book will give you important questions you should ask your current IT person to make sure that their policies, procedures and service standards won’t leave you vulnerable to expensive problems, lost data, viruses, hacker attacks and a host of other problems.

Simply fill out the form here and download your copy today!

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Free Copy Now